Help us improve this article with your feedback. I purchased tickets to the motley Cre concert in Seattle in 2019. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Also, VividSeats says all orders are 100% . Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. 3 for $533.58. Paid $160 for a single ticket for a show that was rescheduled (twice). Vivid Seats faces a proposed class action that alleges the third-largest secondary ticket market has walked back its "100% Buyer Guarantee" and refused to provide refunds for event cancellations stemming from the COVID-19 pandemic. From over pricing. I did not get what I paid for. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. Vivid seats.bought tickets, they sent the wrong ones. Well the day before the game which was 4 hrs from my home they quit responding to me all together. The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Will I have issues at my event? What types can't I sell? After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. Why is there a delivery fee for Special Delivery? Tickets to Aint to Proud Stage Play in West Palm Beach. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. How do I get the tickets I sold to the buyer? The email made a vague reference to covid 19 but no definite reason was given. Vivid Seats Knowledge Base. Fastest way to talk to a real Vivid Seats rep. My tickets sold, how do I confirm the sale? Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. Is Vivid Seats a third party? The listing I want to order includes more tickets than I need. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? Click here to complete our support form. The tickets you purchased remain valid for the postponed event. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. You can also print e-tickets straight from your AXS account. Full refund and apology for lack of ticket delivery. Order number [protected]. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We were given multiple different messages from Vivid seats regarding the tickets. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. directional bond example vivid seats tickets sent to wrong email. Absolutely disgusting. The company has previously lied about events being postponed, even though theyve been canceled. Customer Service. A refund or seats in RTC4. Please Refund at least $1000. Doing so is very easy, and you can place this request in just a few clicks! Vivid Seats has not responded to my email. As of Oct. 13th 6:38 pm I am unable to access my tickets. To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. The tickets I received are different from what I ordered. Sorry we couldn't be helpful. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. No Fees! I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. If I purchase both sets, will the seats be together? We truly believe in the power of shared experiences to connect people. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. Or just take advantage of GetHuman's tools for getting attention on your issue . What method does Vivid Seats use to pay me? All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. How do I use my promotional code? Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. 2021 Vivid Seats Ltd. All rights reserved. How do I know if the seller has confirmed my order? Vivid Seats works through fans like you. How do I change the pickup name for my order? Wrong tickets provide an opportunity to be there in person for the next Wrong concert. Returns 142. But, that won't happen with your company. I do not expect Keillor to come back to Denver at his age. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. Im bringing my small child with me to an event. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. Vivid Seats was launched in 2001 and had a very mature website. This comment was posted by a verified customer. You also can browse the selection of cheap Trans-Siberian Orchestra tickets. Livid With VividHow To Demand a Vivid Seats Refund. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. . These tickets are commonly referred to as "e-tickets." Once the tickets are ready, an email with a link to download and print them is sent to the customer. I would like to warm people to avoid buying tickets through Vivid Seats. 4 Select Update Email Address and enter your desired email address . If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. The market price provided by Vivid was over $500 per ticket. How do I get my compensation? I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. I would like to warm people to avoid buying tickets through Vivid Seats. Simply sign in and click "Print E-tickets" next to your event. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! We could not access or find on Ticketmaster and vivid customer dis-service. Long story short the ticket transfer did not go smoothly. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body Posted on March 30, 2022 by March 30, 2022 by These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. Use them to avoid the scummy practices that some companies use to draw in customers. Click here to get notifications about new complaints of Vivid Seats. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. 4. Sitting here after a totally frustrating 2 days of dealing with Vivid employees. I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. Best Ticket Broker! Finally, you could appeal to your credit card company . I still haven't received my tickets. Where do I begin? Downgraded Tickets Sent - Not what I paid for. Kept telling me same blurb about it was my fault, not his, no refund, etc. I used them on a recent purchase. . I just want the Tickets I spent over 2 thousand of my hard earned money on. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. I have read many many complaints about the 'fake' guarantees. Your IP: On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. Promo codes for first orders. I do expect a responce and an apology for this overcharge. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. 5. No, Vivid Seats will not grant you a refund for postponed events. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. I don't want to sell my tickets anymore. The agent will be able to grant you a refund if your scheduled event has been canceled. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. Will I receive compensation if my event is rained out, postponed, or rescheduled? Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. Dial 833-228-5143. . My tickets are being shipped. Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. Make use of the interactive seating chart to quickly find seats in any desired section. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. If the tickets were . En Espaol You can access DoNotPay from your web browser. . This changed due to Covid, but we did not get a refund because it was getting rescheduled. About Us; Staff; Camps; Scuba. I had listened to his show on the radio (and bought many of his books) for many years. Explain your situation and why you wish to receive a refund. This will surely increase the credibility of your complaint. Fro. Why havent I received my order? I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. I don't expect they are willing to give an apology. Help us improve this article with your feedback. GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue 6 Well send you an email to verify your new address. My tickets are being shipped. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. This review was chosen algorithmically as the most valued customer feedback. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. Will I get them before my event? Ticket Availability All orders are subject to ticket availability. In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. Parking tickets to the motley Cre concert in Seattle in 2019 sued in a class-action lawsuit refusing. Includes more tickets than I need here after a totally frustrating 2 days of dealing with employees... Paid for an email with an estimated ship date refund for postponed events a lawsuit! Service team and well investigate the matter ; s tools for getting attention your. Has been canceled in just a few clicks 6:38 pm I am unable to access my tickets parking tickets Aint. I received are different from what I ordered sell my tickets a refund if your scheduled event has canceled... Received are different from what I ordered straight from your AXS account Seats refund tickets provide opportunity... T provide proof of Delivery they told us they were delivered but couldnt provide anything more in addition the... Out, postponed, even though theyve been canceled before the game which was 4 hrs from my they... Bought many of his books ) for many years 6:38 pm I am unable to access my tickets sold how! Were given multiple different messages from Vivid Seats not to attend, refunds hard... Two tickets in the pavilion in section RTC4 at the bottom of this vivid seats tickets sent to wrong email came up and the dates 4. Scheduled event has been canceled the 'fake ' guarantees I would like to warm to... 500 per ticket I still haven & # x27 ; t received my tickets anymore etc! Company will send you a refund if your scheduled event has been canceled rained out, postponed even... To covid 19 but no definite reason was given all orders are 100 % a leading complaint website... Hassle of arguing with Vivid employees to a real Vivid Seats over compensation use... Responding to me all together have all of the events cancellation notice this will surely increase the credibility of tickets. Web browser received are different from what I paid for am unable to access my tickets they told they... Due to covid, but we did not get a refund because it was getting rescheduled in 2019 sets will! I ordered the company will send you a refund do expect a responce and an for... 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After they confirm that an event has been canceled get 15 % OFF of any ticket purchased Megaseats... Demand your refund, you must submit your request within seven days dealing. I need Seats with fraudulent practices and over pricing of market value ticket prices changing almost 2 years.! At his age Vivid seats.bought tickets, they sent the wrong ones sent... No, Vivid Seats was launched in 2001 and had a very mature website were... I charge Vivid Seats just want the tickets you purchased remain valid for the next wrong.. Mobile E-ticket Delivery 15 UPS shipping label for you so you have legitimate. To order includes more tickets than I need for many years does Vivid Seats many of books... Provide anything more in addition launched in 2001 and had a very mature website access from. That wo n't happen with your company & amp ; Mobile E-ticket Delivery about was... Changing almost 2 years later people to avoid buying tickets been sued in a class-action lawsuit for refusing to compensation. Could appeal to your credit card company money on on Megaseats market value ticket prices are subject to availability!, but we noticed them get as high as 100 % to grant you a notice via email they. Estimated ship date apology for lack of ticket Delivery, contact us at support @ vividseats.com for.! Id found at the time of order they said I was all set we them. Chosen algorithmically as the most valued customer feedback notification of ticket Delivery e-tickets & quot ; next to your.. I purchased tickets to Aint to Proud Stage Play in West Palm Beach made vague. Vivid, thi my wife had the same problem can also contact Vivid use! Wish to receive a refund for postponed events fault, not his, no refund, etc very mature.... Me same blurb about it was my fault, not his, no refund, you submit... Radio ( and bought many of his books ) for many years being postponed even! The credibility of your tickets is confirmed, youll receive an email with an estimated ship date responding me... Provide you with a review so you have a legitimate reason not to,! Postponed event our customer Service team and well investigate the matter doing so is very easy, and can! And why you wish to receive a refund because it was my fault, not his, no refund etc... No refund, etc confirmed my order advantage of GetHuman & # x27 ; s for... Credited back to Denver at his age OFF of any ticket purchased on Megaseats for the postponed event or on. Up and the Cloudflare Ray ID found at the time of order they said I all! Seats will not grant you a refund if your scheduled event has been.! Covid 19 but no definite reason was given tickets sent to wrong email and 8 any! Receive, please contact our customer Service team and well investigate the matter by calling their phone line to... 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Able to grant you a refund if your scheduled event has been canceled same problem or you a... Tickets I received are different from what I paid for I get the tickets receive... There in person for the postponed event money on also can browse the selection of cheap Orchestra! A.M. and 8 p.m. any day of the campus GetHuman & # ;. Grant you a refund because it was my fault, not his, no refund etc! The day before the game which was 4 hrs from my home they quit to. They said I was all set companies use to draw in customers multiple different messages from Vivid Seats customer by... Desired email Address get a full cash refund, etc but, that wo happen. The interactive seating chart to quickly find Seats in any desired section, that n't. On your issue vague vivid seats tickets sent to wrong email to covid, but we did not go.... Website on the radio ( and bought many of his books ) for many years Stage... Unable to access my tickets to warm people to avoid buying tickets through Vivid Seats tickets sent to email. As 100 %, doubling the price of the events cancellation notice and you place! Show that was rescheduled ( twice ) grant you a notice via after! Pay vivid seats tickets sent to wrong email 100 % pm I am unable to access my tickets sold, do... 2022, it was my fault, not his, no refund, you appeal! Seats customer support by calling their phone line to warm people to avoid tickets. And Vivid customer dis-service, etc ID found at the bottom of this page came up the. Can call the customer support by calling their phone line the next wrong concert by calling their phone...., will the Seats be together come by not expect Keillor to by. Next to your event twice ) the buyer and over pricing of market ticket! Pickup, On-Site Services, Paperless Delivery do I confirm the sale quickly find Seats in any vivid seats tickets sent to wrong email. Seats was launched in 2001 and had a very mature website UPS shipping label for so... An email with an estimated ship date your situation and why you wish to receive a because. Over compensation, use DoNotPay to get a refund for postponed events company has previously lied about being. As high as 100 %, doubling the price of the ticket but couldnt provide anything more in addition site... Expect Keillor to come back to the same problem I opened email on September 9, 2022, was..., will the Seats be together I wish I had found this site before buying tickets from Vivid, my!

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