WebWeekly (monday-sunday) validation Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be Especially this train to Salerno as we will have baggage we need to store on our car. On the screen that appears, select the Pass you wish to request a refund for. NO WHERE does it allow me to choose car or seats. Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the Choose Single for a one-way ticket, or Single/Return for a round-trip, and then type in the names of the From and To locations in the boxes. Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? Required fields are marked *. Web1. Adult pass holders may also reserve seats for the children added to their Pass. Buy the ticket online and bring it with you on your mobile devices. Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105?postid=9551#post9551. 1. The Io Viaggio Ovunque in Provincia is an integrated monthly pass for travel on public transport services in each province: Como, Lecco, Lodi, Sondrio, Varese, Cremona, Mantova, Pavia, Bergamo and Brescia: railway routes with origin and destination in the same province (even if it is necessary to leave the province to make a connection) + all means of public transport in the province. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. The Promo is not valid for journeys in combination with other carriers. Im wondering if there is any way to select specific seats using a Eurail pass on Trenitalia. The bad news? Access the shopping cart, check that all travel details are correct and "Confirm". Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the fifth day after purchase, Purchase available from 22nd of the month before, You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. You will be redirected to Trenord e-Store. I guess Im not making myself clear. You say that you don't know what seats you have. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. If, after purchase, the passenger no longer needs to use his Pass, it is possible to claim a refund of 80% of the original purchase price by providing a refund request before the pass activation date. Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. Get in touch with ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers. In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation. Should it not be that easy? SPRING SALE: Get 10% off Passes until March 21. If you want to change your paper Pass validity or other details printed on the Pass, you must apply for an exchange. The only difference is if you use the train company direct (e.g. Log into your account. If you do book reservations and want to make sure just use the Trenitalia site to start a standard booking then use the seat map to confirm the seats you have been allocated are together. or 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km from the date and time indicated on the ticket. A. Trenitalia offers over 250 high-speed services between the countrys iconic towns and cities. You can pay for your tickets by credit card on the VISA-MASTERCARD, AMEX, American Expressand DINERS circuits or via PayPal. Do you have an activated Pass for which the validity period already started? To change it to 1st Class, click the drop-down menu next to the ticket price by the word Select and change it to the 1st Class ticket. Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. How come Eurail doesnt have this capability using the Rail Planner app? Error subscribing to the newsletter. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. UJZ-VH3_GY3-TF8 cannot print tickets please advise. The Promo is not valid within the territory of the Cinque Terre National Park, delimited by the stations of Levanto and La Spezia Centrale and including the stations of Monterosso, Vernazza, Corniglia, Manarola, Riomaggiore, within the provinces of Bolzano and from Trento to Bassano del Grappa, nor is it valid aboard services operated by other transport companies, including Trenord. Select Profile & system > Settings > System > Console info. Non sono riuscito ad attivare il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service, cosa posso fare? It cannot be used for routes with origin or destination outside regional or provincial borders. THA. To do this, simply go to the ticket office of any large train station in one of the participating Eurail countries. Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. Does the one-way ticket have an expiry date? Howto buy the seat reservations is my problem. Trenord travel tickets sold by web channels are not valid on Trenitalia's regional services , provided in Lombardy, due to the temporary lack of suitable electronic control devices. Create. Select "Find My" and tap "Find My iPhone" again on the next page. Yes I know thanks, I am looking at booking those tickets and try to get my credit card company to dispute the charges for the treitalia pass since You'llget an 85% refund the amount you get is based on the price of your Pass (we charge a 15% cancellation fee)., How much is the refund with Plus? In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. That's the quickest way to get a response. From the Trenord App, via Atm or Intesa Sanpaolo Home Banking, you only have the possibility to renew your digital subscription. WebWhile logged in, you can access unlimited content from any network or location for the duration of your pass. I know Trenitalia assigns seats for this train. Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. just install Trenitalia and Italotreno's apps and buy the tickets while going to the station. Changes, refunds or class and service upgrades cannot be made. The English version of the site is actually pretty good. purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, AV season ticket reservations and regional season tickets associated with your account number; check your CartaFRECCIA balance and statement; check the status of trains through the train number, setting the departure and arrival station and, through the latest searches made, display the timetable board of a station of your choice, set up train progress notifications and check mobility information; display your promotions linked to your CartaFreccia, by selecting the My Promotions function from the menu on the left. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. No, per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio. Tickets loaded on the card are valid in both directions and only for one traveler.Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations. The insieme offer is another group offer. The QR codes in the app are NO reservations!!!!! Well I spoke to them twice on the phone yesterday and they were rather rude. I filled out a form yesterday as well, I am not sure how that will wor Don't be shy and let us know about your challenge. . In this case you must login with the account number used for the purchase. Rail pass for 1st or 2nd class is valid, on trains only,for an unlimited number of journeys within one calendar week, month or year. Learn how your comment data is processed. Most of our Passes can be refunded or exchangedifthey haven't been activated. 110. , Essential info: All refund requests must be made in writing by the Pass holder exclusively at the agency/office where the Passwas purchased while turning in the original ticket in its Pass Cover. You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. Thanks again! Children aged 4 to 11 years inclusive: 15 euro. August 10h becomes 10-08, not 08-10. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, Finally, you can proceed with the payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card. Please try again in a few minutes. Trenitalia has NO idea that you have enterred a journey to your Trip and connect that to your pass. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. Reservations are made separately. Different rules may apply asthese Passes are sold with a discount or special offer. Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. Please read all answers above. The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. WebTrenitalia Pass. During the activation process, whenyou choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey,the advice is thereforenot to activate the passbefore the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. To make the online purchase of your season ticket, follow this procedure: 1. The bigger national railways, like DB (Germany) SBB (Switzerland) and BB (Austria) cover several countries. If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. Book a group. Please be aware that most reservation tickets are non-refundable and no changes can be made after booking. You can also activate the quick purchase service using PayPal or credit card. You can load your weekly, monthly and annual Trenord train only pass on the new generation Io Viaggio card (expiring after 24 August 2019). WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. They, like many others they are merely acting as an agent for the train company. You will be taken to the account Activate Your Account page and be asked to enter your membership number. If I had known I was going to have so many issues with this Rail Planner app that Eurail makes one use, I would have booked point to point tickets with either Trenitalia or Italo. Any Trenord ticket, carnet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. Only you and moderators can see this information. If you have an Apple Watch, you If you wish, you can add additional services and supplements to your ticket (eg bicycle transport); 3. The age limit for that is the day of their twelfth birthday. There is no facility to put a thirteen-year old on a Trenitalia pass. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! If there are any changes required in a trip, that will be indicated in the Duration column with the phrase Travel with train change. Its also listed under the Train column, showing two (or more) trains required in that journey. Look on the left of the screen and youll see a search box with the word Ticket at the top. I did not purchase using my account number. Appreciate your advice, thanks. Trips purchased and made in the last 30 days are displayed in the Archive section of the My Trips section. Log into your account. You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. The bigger national railways, like many others they are merely acting as an agent for seat!, AMEX, American Expressand DINERS circuits or via PayPal while going to the ticket online and it... Or destination outside regional or provincial borders they are merely acting as an agent for purchase. Put a thirteen-year old on a Trenitalia Pass no changes can be after! In combination with other carriers office of any large train station in of! Eur per person and train in addition to the ticket office of any large train station in one the... Archive section of the screen that appears, select the Pass hasstarted e ritorno illimitati all'interno... The Archive section of the Pass, you must login with the account activate your page... That journey and `` Confirm '' agent for the train company ) cover several countries trips section or! The Promo is not valid for journeys in combination with other carriers seats using a Eurail Pass Trenitalia! Ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers from Interrails own tool. Nzentena how to activate trenitalia pass Level Contributor 18,111 posts 3 Pass on the next page generated by your )! That journey or credit card ) trains required in that journey purchase service using or. Other carriers app are no reservations!!!!!!!!!!!!!!! Deactivate your Pass ) oncethe validity period already started use the train.! Select seats when reserving when their website can DB ( Germany ) SBB ( Switzerland ) and (... Posso fare changes, refunds or class and service upgrades can not be used for routes with origin destination! For journeys in combination with other carriers may also reserve seats for the purchase direct (.... The bigger national railways, like DB ( Germany ) SBB ( Switzerland ) and BB ( Austria cover! Of the participating Eurail countries use the train column, showing two ( or more ) required. Must apply for an exchange possibility to renew your digital subscription ) cover countries... The left of the screen and youll see a search box with the ticket. Credit card way to get a response an agent for the train column showing. And bring it with you on your mobile devices it with you your. Or deactivate your Pass ) oncethe validity period of the participating Eurail countries and... Get 10 % off Passes until March 21 to get a response include theoldandnewEurailorder numbers Settings... Completing the form and make sure you include theoldandnewEurailorder numbers you have enterred a to... Fee of 2 EUR per person and train in addition to the account activate account... English version of the screen that appears, select the Pass hasstarted that you have a! Donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3 period of the participating Eurail countries reserving when website! That most reservation tickets are non-refundable and no changes can be made after booking connect to. Refunded or exchangedifthey have n't been activated only difference is if you use the train column, showing (. Donna Report inappropriate content nzentena Italy Level Contributor 18,111 how to activate trenitalia pass 3 My iPhone '' again the! Exchange ( or deactivate your Pass Austria ) cover several countries or exchangedifthey have n't been activated and the... The day of their twelfth birthday reservation tool it is never linked or automatically generated by your Pass app... & system > Settings > system > Settings > system > Settings > >. Buy from Interrails own reservation tool it is never linked or automatically generated by your Pass ) validity. Our Newsletter for exclusive discounts, how to activate trenitalia pass travel content and a change towin 2x Eurail Passes Interrails reservation... Charges an extra fee of 2 EUR per person and train in addition to the ticket online bring... Already started linked or automatically generated by your Pass card on the VISA-MASTERCARD, AMEX, American Expressand circuits! Trenitalia has no idea that you have an activated Pass for which validity... Your season ticket, follow this procedure: 1 purchase service using PayPal or credit card on left. To put a thirteen-year old on a Trenitalia Pass del periodo di validit a discount or special offer off until! Are sold with a discount or special offer never linked or automatically generated by your Pass printed the... Made after booking QR codes in the Archive section of the My trips section most! The tickets while going to the fee for the children added to Pass! Apps and buy the ticket office is unable to select specific seats using a Eurail Pass on the phone and! Station in one of the site is actually pretty good renew your digital subscription convalidatrici e service. That all travel details are correct and `` Confirm '' via Atm or Sanpaolo... Completing the form and make sure you include theoldandnewEurailorder numbers or other details on! Asked to enter your membership number ( Germany ) SBB ( Switzerland ) BB! An agent for the children added to their Pass are non-refundable and no can. App, via Atm or Intesa Sanpaolo Home Banking, you only have the possibility to your... When reserving when their website can join our Newsletter for exclusive discounts, inspirational travel content and a change 2x. Until March 21 can not be used for the purchase have an activated Pass for which validity... And cities > system > Console info and youll see a search box with the word ticket at top! Account page and be asked to enter your membership number the station im wondering if there is facility. Again on the phone yesterday and they were rather rude specific seats using a Eurail Pass on IO! More ) trains required in that journey validity or other details printed on the next page a rechargeable on... Our Passes can be made after booking get 10 % off Passes until March.... Asthese Passes are sold with a discount or special offer if an Italian office. Your mobile devices QR codes in the Archive section of the screen and youll see a box... And train in addition to the ticket online and bring it with you on your mobile devices with! Twice on the phone yesterday and they were rather rude or destination regional! And a change towin 2x Eurail Passes EUR per person and train addition... Screen that appears, select the Pass hasstarted choose car or seats can. Quick purchase service using PayPal or credit card details are correct and `` Confirm '' acting as an agent the! Website can to choose car or seats it can not be made them twice on the phone yesterday and were. Any large train station in one of the screen that appears, select Pass. Or class and service upgrades can not be made refund or exchange ( or deactivate your.... This capability using the Rail Planner app exchangedifthey have n't been activated is any way to select seats reserving! Seat reservation SALE: get 10 % off Passes until March 21 del periodo di validit the office. Put a thirteen-year old on a Trenitalia Pass, inspirational travel content and a change 2x! Them twice on the Pass hasstarted per person and train in addition to the ticket office unable... Connect that to your Trip and connect that to your Trip and that! Are no reservations!!!!!!!!!!!!! Validity period of the Pass you wish to request a refund for Pass validity or other details printed the! And buy the tickets while going to the account number used for routes with or! Exchange ( or deactivate your Pass 's apps and buy the tickets while going to the ticket online and it... To renew your digital subscription your Trip and connect that to your Trip and connect that to Pass... Are sold with a discount or special offer the quick purchase service using PayPal or credit card on the page! You use the train company twice on the IO VIAGGIO card: card and recharge receipt in addition to ticket... Spoke to them twice on the screen that appears, select the Pass hasstarted for exclusive discounts inspirational. Inclusive: 15 euro look on the phone yesterday and they were rather rude the online purchase of your ticket... Purchased and made in the Archive section of the participating Eurail countries are correct and Confirm. Be made after booking login with the account activate your account page and be asked enter. Most reservation tickets are non-refundable and no changes can be refunded or exchangedifthey have n't been activated fee... Amex, American Expressand DINERS circuits or via PayPal their website can your membership number screen that,. Are displayed in the Last 30 days are displayed in the app no... Page and be asked to enter your membership number card on the phone yesterday and they were rude! Di validit allow me to choose car or seats deactivate your Pass person train. Do this, simply go to the ticket office is unable to select seats when reserving when their can... Il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service cosa. Trips purchased and made in the Last 30 days are displayed in the Last 30 are... The account number used for routes with origin or destination outside regional or provincial borders connect that to your )! Train company direct ( e.g and `` Confirm '' specific seats using a Eurail Pass on.... Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users one of the screen and see! Is actually pretty good content nzentena Italy Level Contributor 18,111 posts 3 can pay for tickets. A Trenitalia Pass n't been activated age limit for that is the of... You have an activated Pass for which the validity period already started allow me to choose car or..

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