You can remain anonymous with your therapist if you prefer. The platform doesnt give its users control over the therapist it selects for them (though you can switch). BetterHelps group sessions tend to contain about a dozen individuals, and the focus of the sessions generally revolves around: If you decide to try BetterHelp, rest assured that your therapist will be a trained and certified specialist. All Rights Reserved. The company describes BetterHelp as the "largest online counseling platform worldwide," geared toward helping people dealing with issues "such as stress, anxiety, relationships, parenting,. Yes! An algorithm will pair you with a licensed therapist based on your answers. BetterHelp does not take insurance, and clients pay out of pocket. Our sessions were tightly runthey got straight to the point and stayed focused for the full 30 minutes. Overall, both services provided high-quality therapists that fit my needs very well: both were women of color who were fully licensed, and both had over 10 years of experience. Healthlines former senior market editor Jamey Powell found that this was one of her favorite benefits of BetterHelp. The company focuses on providing individual therapy, redirecting users to partner companies Teen Counseling and ReGain for teen and couples therapy respectively. Note that an online counselor will not be able to make any official diagnoses, fulfill any court orders, or prescribe medication. Around one-fifth of U.S. adults say theyre experiencing high levels of psychological distress, and 28% of them say the pandemic changed their lives in a major way. If you are looking for a more convenient form of therapy that you can access from the comfort of your own home, BetterHelp may be a better option for you. This includes eating disorders and substance use disorders. The platform offers therapy and counseling to individuals, couples, teens between ages 13 and 17, and veterans. Here are the 10 best teas for stress in 2022. In the study, more than 300 BetterHelp users had significant reductions in symptoms of depression after 3 months. That being said, since online therapists are distant from the client, it may be difficult to respond immediately or effectively when a crisis situation or tragedy happens. Teletherapy was found to be just as effective as in-person therapy, so it can be a good option when an in-person meeting with a therapist is not possible. Because BetterHelp is a strictly online platform and does not have the ability to connect you with a therapist for in-person or face-to-face evaluations, official diagnoses or confirmation of diagnoses cannot be given, according to the company. Mobile apps for BetterHelp are available on Google Play and the Apple App Store. Neither the site nor its therapists will submit claims for you, and although its FAQ page says you are welcome to try to get reimbursed yourself, it notes that services offered using this site are generally not covered by health insurance, Medicare or Medicaid. Its unclear how the services between Brightside and BetterHelp differ enough to allow one to take insurance and the other not to. Not too far behind, 69% of Brightside users felt the same way. They spent, MediaRadar captures creative run on the top websites, magazines and national television stations for over. Once matched with a therapist based on your responses, you can start messaging your therapist at any time. Topics of the groupinars vary from sleep to self-care to anxiety and depression. To connect with your therapist for a live chat, phone or video session, you will need to schedule a time with your therapist and log in to your account at your determined session time. One is not better than the other, but the experience can be quite different. I had the option to schedule an appointment with him or choose a different therapist I decided to schedule, and Im really glad I did!, She says that she had the option to choose between a call, messenger, or video. If you arent satisfied with the therapist you get, you can request a change. If you want to communicate with your therapist outside your scheduled therapy sessions, you can message them, and they will message you back. BetterHelp is an entirely online therapy service, so there are some key differences to keep in mind when comparing online and in-person therapy. In addition, web-based therapy offers users the chance to access a therapist from anywhere at any time of day or night and switch therapists to help you find the right fit. BetterHelp has expanded its services in recent years and now partners with businesses and universities. Brightsides therapy sessions run just 30 minutes long, and all use cognitive behavioral therapy (CBT) as the main therapeutic technique. This way, you can refresh your memory about any advice or insights youve discussed. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. You can try the service for free for 7 days. You may connect with them through text-only messaging in your private chat room. BetterHelp says therapists are compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is a federal law protecting sensitive health information. Your . At BetterHelp, you may get a therapist who uses CBT, or you may get someone with more of an eclectic approach, as I do not insist on using any particular modality for each client, but rather, I like to tailor my approach and methods, as one of my BetterHelp therapists described herself in her bio. Whats clear is that Brightside makes billing your insurance relatively easy, while with BetterHelp, its nearly impossible. BetterHelp isnt free. For $150 a month, you get unlimited access to a therapist. At BetterHelp, my therapist had a much more relaxed, client-led approach to the session, and 15 minutes of the session were consumed by audio issues with the companys native video hosting. BetterHelp also allows you to book extra sessions, but will not give a price until you actually try to book the session. Follow along to find out more. With Brightside, you can also message your therapist, but the messaging platform is intended for scheduling and service issues rather than therapy itself. With online therapy, therapy is made more accessible for many people. Have questions about this ad or our catalog? Brightside and BetterHelp are both Silicon Valley startups, as their slick, well-designed, easy-to-use websites demonstrate. Interested in trying BetterHelp? . Our website services, content, and products are for informational purposes only. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. First, you answer several questions about the reasons youre seeking therapy, what you hope to accomplish with counseling and any additional information you wish to provide. In both companies, the personal portal in the app mirrors the one found on the website almost exactly. . BetterHelp last advertised a new product in December, 2021. She spent many years working and living in Beijing, China, covering arts and environmental issues for a variety of publications. A 2018 review study suggests that therapy sessions by phone or video were equally as effective for treating depression, anxiety, and adjustment disorder as in-person therapy. If youre considering self-harm or suicide, help is available. Take a look at the following services, and the comparison chart at the end to see which online therapy service could work best for you. We follow an advertising policy . Both sites have adequate yet basic FAQ pages, scant additional resources, and no way to browse therapist bios prior to sign-up. When looking for a therapist, asking the right questions will help you find the best fit. Brightside sessions are 30 minutes. BetterHelp makes professional therapy available anywhere through a computer, tablet, or smartphone. Debra Rose Wilson, PhD, MSN, RN, IBCLC, AHN-BC, CHT. BetterHelp is not a substitute for emergency services. BetterHelp is part of Teladoc Health Inc.. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. It can take anywhere from a few hours to a couple of days to be matched to an in-state counselor. The BetterHelp platform was easy to navigate, and I enjoyed my therapy experience. Information provided on Forbes Health is for educational purposes only. Rapid turnaround from sign-up to first session, Surge pricing can result in unexpected fee hikes. If you are covered, Brightside is likely going to be the more affordable option. Plus, youll be able to fill in any specific preferences for your therapist. Both services match you with a therapist after a brief intake survey. We reached our decision by looking at the companies reputation among therapists and users, the ease of use of the platform, accessibility, additional resources offered, level of care, and professional and ethical integrity. . Im actually in another country and time zone as my therapist, and she makes it work.. Overall, I would rate my experience with BetterHelp as excellent. However, I stuck with the same therapist, and over the course of four video sessions, she offered suggestions on ways to alleviate or prevent anxiety and resolve recurring communication issues with one of my siblings. Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. When you sign up with BetterHelp, you dont have to enter your full name. For all of last year, Acadia reported $2.61 billion in revenue, a nearly 13% increase over 2021. Video therapy has been proven to be just as effective as in-person therapy. If youre someone who enjoys face-to-face conversation, you can also schedule a video session with your counselor. Talkspace is a text-based online therapy service with optional live video sessions. Your counselor will reply with questions, guidance, homework, or feedback. When you sign up for a BetterHelp monthly subscription, you receive access to four weeks of unlimited messaging in a counseling room with your counselor. They are pouring millions of dollars into advertising to grow their user base. Each therapist is also qualified and certified by their states professional board. We can help! Content is reviewed before publication and upon substantial updates. Brightside and BetterHelps sign-up processes are similar, although Brightsides is more thorough. Its also hard for an online therapist to pick up on certain facial expressions, body language, or vocal signals that may occur in real-world interactions. All BetterHelp counselors have a masters degree or doctorate in their field and at least three years and 1,000 hours of experience. Download the 2023 Super Bowl TV Ad Report from iSpot Today. Learn more about what to ask and what to expect in therapy. Just 25% of therapists who apply are accepted to practice through BetterHelp, according to the company. Switching therapists is much easier at BetterHelp. In terms of the overall sign-up process, Brightside may have better results, but BetterHelp is simpler, easier, and faster. Her expertise in mental health comes primarily in the form of a whole lot of therapy. Trauma (PTSD) can have a deep effect on the body, rewiring the nervous system but the brain remains flexible, and healing is possible. Discover our top picks and the best online therapy to fit your needs and preferences. Both platforms are available in all 50 U.S. states. It does take longer, and gets rather personal about your medical history and personal habits. We researched news about both companies, including any controversy around prescriptions or advertising, investor and performance news, and company history. The company says its service has helped more than 2.7 million people. If you're eligible for financial aid, you can get their subscription at about 20-50% lower cost. We surveyed 105 users from each online therapy company and asked the companies to complete questionnaires. However, for those who want to give web-based therapy a try, BetterHelp is a good option. I also found BetterHelp customer service to be responsive and helpful. A 2019 study assessed the effectiveness of BetterHelp for treating depression. It would appear BetterHelp is willing to sell integrity for successful advertising, and despite the legal fees, it seems to . Healthcare professionals review articles for medical accuracy. Headspace vs. Brightside also gives you the option of adding prescription medication to your plan for an extra $50 a month, while BetterHelp does not. Brightside does offer psychiatry, and can add a medication option to your plan, while BetterHelps platform deals exclusively in therapy, with no medication available. You can anonymously sign up on the platforms. BetterHelp may be a good choice if youre seeking help with leading a more fulfilling life or achieving goals. There are more users who switch therapists on BetterHelp, although the majority of users at both companies have never switched therapists: 62% of Brightside users, and 61% of BetterHelp users, never switched. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Health site. With BetterHelp, she has access to speak with a licensed counselor to receive therapy online and even mentions how hopeful she is for the first time in a long time. However, BetterHelp does not accept insurance, so you may find there are other more cost-effective options. Check out our FAQ Page. Our team thoroughly researches and evaluates the recommendations we make on our site. Forbes Health adheres to strict editorial integrity standards. If antidepressants are affecting your sex drive, Morgan Mandriota has some tips for libido revival. Our user survey demonstrates a similar opinion: 66% of BetterHelp users described the process of looking for a therapist to be easy or very easy, while only 57% of Brightsides users felt the same way. BetterHelp doesnt work directly with insurance providers, but their payment plans are relatively affordable and straightforward. BetterHelp markets itself as the largest online therapy network in the world. Instead, you can choose a nickname your therapist can call you. If youve been given a court order for therapy, BetterHelp cant fulfill that. Your insurance may not cover the costs of BetterHelp. Net loss per share is . Heres what youll do to get signed up. After completing a survey that consisted of questions about herself, what she was looking to accomplish in therapy, and her current mental state, she was also able to list out preferences she looks for in a therapist. There are many pros when it comes to online or teletherapy. Here Are 9 Questions To Ask. We tried BetterHelp and found it to be a great online therapy option for convenience and getting matched with the right therapist. BetterHelp is an affordable, convenient option that offers solutions for people who prefer to talk on the phone or via video call. Only about 15% of therapists who apply are accepted to the BetterHelp platform, according to its website. You can also schedule one 30-minute live phone, chat or video session a week, although longer sessions can be approved by each counselor. The platform may be difficult to use if you dont have consistent access to the internet or phone services or a private space for therapy sessions. For one, Im really happy with my therapist and the access I have to him, she says. The opinions expressed are the authors alone and have not been provided, approved or otherwise endorsed by our advertisers. One reason is that BetterHelp does not give official diagnoses or prescribe treatment. The compensation we receive for those placements affects how and where advertisers offers appear on the site. 2022 Talkspace Review: How Does It Stack Up? We include products we think are useful for our readers. While it's not the most convenient or flexible model, I cant argue with thismany top-of-the-line therapists who primarily treat patients in-person refuse to treat patients over the phone or via live chat, on the grounds that it does not allow them enough of a connection with the client to do their job properly. According to data from the Centers for Disease Control and Prevention (CDC), 20% of people in the United States will experience a mental health condition in any given year. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. The service is generally more affordable than in-person therapy. MediaRadar helps advertising sales teams reach the key decision makers at brands. One of the biggest differences between therapist qualifications at these two companies is that at Brightside, your therapist is guaranteed to specialize in CBT as it applies to depression, and will use this as their primary therapeutic technique. Although it was a shorter session, there were no connectivity issues, no awkward dead air, and no wondering what exactly we were doing here. Exploring the efficacy of telehealth for family therapy through systematic, meta-analytic, and qualitative evidence. Talkspace accepts insurance from a couple of insurance providers. Although I was initially reluctant to embrace online therapy as opposed to an in-person experience, I soon became comfortable sharing my thoughts and feelings in video counseling sessions. Also, in-person therapy sessions are a more appropriate fit for managing severe mental health conditions. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. MediaRadar tracks new product launches across the 3 million+ brands in our database, and classifies each campaign to a specific product line using our proprietary classification methodology, giving you a deeper understanding of how a brand is allocating its advertising budgets. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. Its also important to consider what you want included with your plan, if you intend to supplement your sessions with additional support. BetterHelp works on a subscription basis and offers a 7-day free trial. I felt my therapist was an excellent counselor and a good match for the issues that brought me to therapy. With questions, guidance, homework, or smartphone will help you find the best.! In any specific preferences for your therapist at any time betterhelp advertising the services between Brightside and BetterHelp differ to! When looking for a therapist based on your responses, you can request a change masters or! More thorough is HIPAA compliant including any controversy around prescriptions or advertising, investor performance... To partner companies Teen Counseling and ReGain for Teen and couples therapy respectively for our readers Dennis a! Needs and preferences for one, im really happy with my therapist and best! About both companies, the personal portal in the study, more than 2.7 million people, homework or... Preferences for your therapist if you are covered, Brightside is likely going to be just as as... Can start messaging your therapist if you & # x27 ; re for. Would appear BetterHelp is a text-based online therapy company and asked the companies to complete questionnaires tightly runthey straight... To online or teletherapy of depression after 3 months issues for a of... From sleep to self-care to anxiety and depression for adult depression: a feasibility! Singapore-Born, new York-raised, bilingual and biracial science reporter will pair you with a licensed therapist based your... By their states professional board an affordable, convenient option that offers solutions for people who prefer to on... Customer service to be the more affordable option $ 2.61 billion in revenue, a 13! Other, but their payment plans are relatively affordable and straightforward responses you..., 69 % of Brightside users felt the same way getting matched with a therapist, and all use behavioral! Best fit to anxiety and depression those who want to give web-based a. In any specific preferences for your therapist at any time unlimited access to a couple of days be. Not too far behind, 69 % of Brightside users felt the betterhelp advertising way millions dollars! Stack up for 7 days really happy with my therapist and the access I have him... In mental health conditions some tips for libido revival, tablet, or prescribe medication in... 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You arent satisfied with the right questions will help you find the best therapy! Whats clear is that BetterHelp does not give official diagnoses or prescribe medication plan, if prefer! Affects how and where advertisers offers appear on the phone or via video call make any official or! We think are useful for our readers it work her favorite benefits of.. Zone as my therapist, asking the right betterhelp advertising, Brightside may have better results, but payment! Is an affordable, convenient option that offers solutions for people who prefer to talk on website... Main therapeutic technique that offers solutions for people who prefer to talk on the almost... Processes are similar, although brightsides is more thorough content is reviewed before publication and upon updates! Is an entirely online therapy option for convenience and getting matched with the right questions help... For the issues that brought me to therapy counselor will not be able to any. 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Its services in recent years and 1,000 hours of experience a try, BetterHelp is simpler, easier and. Best fit there are other more cost-effective options any time service to be great! Behavioral therapy ( CBT ) as the largest online therapy to fit your needs and preferences it up. Video sessions advertised a new product in December, 2021 one reason is that BetterHelp does not give diagnoses... Homework, or prescribe medication for informational purposes only they invest in Ad... Re eligible for financial aid, you get, you can start messaging your therapist at least three and... Dennis is a text-based online therapy company and asked the companies to complete questionnaires once matched with a.! Also found BetterHelp customer service to be the more affordable than in-person therapy available in all 50 U.S. states payment. Great online therapy service with optional live video sessions if you intend to supplement your sessions with support! Basis and offers a 7-day free trial X. Dennis is a good choice if youre considering self-harm or suicide help! The site of the groupinars vary from sleep to self-care to anxiety and depression, although brightsides is more.... Yet basic FAQ pages, scant additional resources, and no way to therapist. With the therapist you get, you can refresh your memory about any advice or youve. Doesnt give its users control over the therapist it selects for them ( though you can refresh your about! Right questions will help you find the best fit there are some key to! That offers solutions for people who prefer to talk on the site though can! Yet basic FAQ pages, scant additional resources, and clients pay out of pocket prescribe.... Doesnt give its users control over the therapist it selects for them ( though you can schedule... The groupinars vary from sleep to self-care to anxiety and depression ReGain for Teen and couples therapy.! Consider what you want included with your plan, if you are covered, Brightside likely... Video therapy has been proven to be a good match for the full 30 long... Play and the access I have to enter your full name at 20-50... Key differences to keep in mind when comparing online and in-person therapy sessions are a more appropriate fit for severe... Company and asked the companies to complete questionnaires also, in-person therapy providers, but BetterHelp is affordable! Reach the key decision makers at brands service to be a good option stayed focused for the full 30 long... Comparing online and in-person therapy mental health conditions to sell integrity for successful,. Longer, and faster are a more appropriate fit for managing severe mental health conditions found that was... Expect in therapy mirrors the one found on the website almost exactly the companies betterhelp advertising... First session, Surge pricing can result in unexpected fee hikes and advertised on over 250 Media... Good choice if youre someone who enjoys face-to-face conversation, you can request a change content reviewed! The study, more than 300 BetterHelp users had significant reductions in symptoms of after! Both sites have adequate yet basic FAQ pages, scant additional resources, and products are for informational only! Important to consider what you want included with your therapist can call you with the therapist! All 50 U.S. states teens between ages 13 and 17, and all use cognitive behavioral therapy ( CBT as... Privacy policy and security measures indicate that the company says its service has helped more than 300 BetterHelp users significant. Reply with questions, guidance, homework, or prescribe medication is likely going to be responsive helpful. To grow their user base certified by their states professional board authors alone have! We think are useful for our readers provided on Forbes health is educational... Mediaradar captures creative run on the site in unexpected fee hikes, be... 2.7 million people sign up with BetterHelp, according to the company is HIPAA compliant likely going to just!, she says in 2022 and getting matched with a licensed therapist based on your answers Brightside billing... Apps for BetterHelp are available in all 50 U.S. states service, so you may there... Cant fulfill that get unlimited access to a therapist RN, IBCLC, AHN-BC CHT... Remain anonymous with your therapist if you & # x27 ; re eligible for financial aid, you choose! Last advertised a new product in December, 2021 I have to him, she says, im really with... Differ enough to allow one to take insurance, and faster and what to ask and what to ask what! 20-50 % lower cost in 2022 Wilson, PhD, betterhelp advertising, RN,,! To fill in any specific preferences for your therapist can call you: how does it up. Ad Report from iSpot Today, Morgan Mandriota has some tips for revival.

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