I'm having the same issue. Dim lights and lower shades to create just the right mood for movie night, without getting up off the couch. So I have a three way light, 1 switch is a Caseta dimmer and the other switch is a pico. To me, it’s one of DL’s best features, and now works seamlessly with Alexa too. Once the switch illuminates you can attempt to factory reset it if still having issues with it.. (you can try deleting it out of the caseta app before factory reseting it as well), Factory reset.. triple tap hold till led flash, triple tab release the bottom button, led flashes again, Press J to jump to the feed. By using our Services or clicking I agree, you agree to our use of cookies. So I know the hub is communicating with the light switch. A simple reset of the breaker remedied the situation but I hope this does not become a common occurrence. If you would please click on my user name and then click "Send PM" to send me a message with your name, address, contact info and account number, I would like to have our technical folks take a look into what the issue may be with this. Pico wireless controls are for use with Lutron ... the lights and shades/draperies stop dimming and moving. Cookies help us deliver our Services. Maybe the light is on full and you can't turn it off now? Smart Lighting Control for Alexa Voice control for the connected home. 0 Recommended Answers 3 Replies 9 Upvotes I have a room with a Google Home mini, a Nest Thermostat and 4 Lutron Caseta dimmer switches. Hi, I removed a kitchen light when the Lutron switch was working fine. The issue has been identified and corrected. Press question mark to learn the rest of the keyboard shortcuts. Hi,  I am also getting this error. I noticed yesterday the switch has stopped working. There are no green lights on the switch. Similar issue. All should be up and running again. Randomly the Caseta and pico started working again. If you have home hub where the Lutron square adapter is connected (the main system that is responsible for connecting all lutron caseta switches to wifi), unplug it, wait for 5 minutes and then power it back on. The unit "froze" after a power fluctuation. *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. I can not control any of my Lutron Caseta devices through the web browser. Sometimes incompatible LED lights can prevent the lights on the side from turning on. Launch the Lutron ® app The CasétaR Wireless switch can be controlled from a smartphone when used with the LutronR Smart Bridge. I can not do a self-service add of Lutron devices through the web browser nor the Digital Life app, I get a warning message "Your Lutron devices can not be retrieved at this time" (screenshot below. Lutron Support Community. In the morning, wake up to a gentle light when you slightly raise shades while you relax under the covers. Installed a new LED fixture that came with a remote. Anyone may browse the forum, however to post questions and respond, you must register. The on/off buttons do nothing, I held down the bottom button for 10 … Step 2 Install your Nest Learning Thermostat, Nest … I am having this same issue. If you are using the switch and remote control with the LutronR Smart Bridge follow the instructions below. I tried switching the Caseta out with a new one and still nothing. I can control the light's brightness from the Harmony app on my phone. Thanks for the suggestion! Stay connected with your Valentine with sweet deals -, New to the AT&T Community? I'd change the light bulb first to confirm it's not a light bulb issue but the wall light is like 16 feet high so before I go through the effort to find a ladder tall enough for me to reach it, I'd like to see first if it's an issue with my Lutron switch. Jan 27, 15:44 UTC Garth Pettijohn 19 March 2020 04:25; Hi, I've been controlling my lights via a harmony remote integrated with Lutron Caseta for some time. The Lutron Support Community provides a convenient and valuable area to ask questions and share ideas, best practices, and troubleshooting tips with fellow community members and Lutron moderators about Lutron products. If I ask to turn the lights to 0% or 100% it … Adjust each dimmer, switch and shade/drapery assigned to that column as follows: a. Dimmers - use the tapswitch to toggle the lights on or off. Some users have reported that when they dim their light bulbs, the bulbs begin to flicker. Thank you, Thanks for fixing the issue a week ago and now it’s happening again. Users have successfully fixed this issue by simply using a different Apple device. Thank you for bringing this to our attention. @DobiesRule  Hello. When I try from the Digital Life App the device automatically goes back to off. Search for “Lutron Caseta” 3 Press and hold “off” button on remoteUse the Lutron ® app to complete aLL remaining steps Lutron Lutron R … My apologies for the issue. Okay, I'll start with the light. I can not control any of my Lutron Caseta devices through the Digital Life tablet. Yes correct. Suddenly this week the Harmony Elite remote is unable to control the lights. @BurtCFII  Hello. The integration with Lutron was working fine until today, now nothing works. Alexa will automatically discover all the lights and you can see those back online. When I first installed this switch and pico it worked perfectly fine. What Causes a Dimmer on House Lights to Stop Working?. I just bought the Caseta Smart Bridge Pro dimmer kit, and I can't tell if it's broken or if I'm doing something wrong. Everything was working fine yesterday, but today none of the Lutron intergration is working for me. Lutron Caseta Dimmer Behaves Like There's No Power. When I try from the web browser I get "Thermostat Error" (screenshot below) I can not control any of my Lutron Caseta devices through the Digital Life app. Conclusion. I have a Harmony Hub controlling a Lutron PD-6WCL-LA dimmer switch. Identified - We have identified the issue and are working on implementing a fix. @kh9727  Hello. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Forums. After fighting wifi on the 2nd mesh router within the first year of living, I started … Dimmer Nest Learning Thermostat Nest Protect Smoke + CO Alarm Nest Cam Indoor Nest Cam Outdoor 3683976g_Caseta Works with Nest.indd 1 12/19/16 5:07 PM. 2. https://diysmartlighting.com/caseta-wireless. Step 1 Install your Caséta Wireless system, connect it to your Wi-Fi router, and download the Lutron App. It could be the lights, I would start there. Working together to make your home smarter and safer. Then out of nowhere they stopped working, the Caseta little lights on the switch arent even on. Many people have been seen reporting an issue where their Lutron Caseta won’t integrate switches to Siri. Set the perfect scene with lighting, shade, and music at the touch of a button from simple Pico remotes on the counter or on the wall, and from the Lutron App which makes control, scheduling, and other smart home automation features incredibly easy-to-use. Harmony Elite suddenly stopped working with Lutron Caseta Follow. Use the raise or lower button on the right side of the dimmer to make adjustments to the desired light levels. To remove the light from the remote and control with switch, the instructions saw to turn the switch off. Watch Queue Queue It … What's odd is that none of the six small indicator lights on the switch light up when I press any of the buttons. Lutron and Sonos working together put you in control of light and music in a simple, yet powerfully personal new way. Then it stopped working completely and the lights aren’t even dim on the Caseta like the switch is getting no power. When I originally installed the Caseta and pico they worked perfectly. All rights reserved. I love this dimmer because it does not require a neutral. Thank you, I’m curious to know the issue/resolution, as I’m a heavy DL/Lutron user myself. Lutron Caseta stopped working with Google Home. Can anyone assist me? If the bulbs are blown the lights on the side won't turn on. Did your Maestro dimmer switch stop working after a bulb burnt out or while changing a bulb? I built a house in 2019 with over 80 switches and made the mistake of installing a bunch of wifi switches (50) along with Lutron Caseta (25) for some parts of the house (remaining are dumb switch for garbage disposal, 7 timer switches for vent fans, and then a couple of dumb fan controllers). 0 Recommended Answers 10 Replies 72 Upvotes My apologies for the issue. When I originally installed the Caseta and pico they worked perfectly. I have contacted support 3 times and cannot get a resolution. (12 devices). If I ask to 'Turn on the lights' or 'Turn off the lights' the Assistant responds 'Turning on 5 devices' but nothing happens. Then out of nowhere they stopped working, the Caseta little lights on the switch arent even on. I installed the switch (PD-6WCL) and nothing happens, almost like the switch isn't getting power. Chat agent said “what is a Lutron?”  Any help would be appreciated. I have a Lutron Caseta smart dimmer switch that controls a wall light in my bedroom. I’ve installed about 50 casetas and some picos already. Was there any solution to this issue. If your light bulb is compatible with Lutron Caséta, but it isn’t working, check to make sure that it is screwed in securely and not damaged. The integration with Lutron was working fine until today, now nothing works. Start by visiting the. Might be easier then climbing up to change the bulb. I received your private message and have responded to you needing some information. As such, I was repeatedly told “ATT doesn’t integrate with Lutron. @ATTDigitalLifeCS. The main reason why this happens is that the device requires you to forget all previous devices when trying to connect a new one. Enter the key “localdemo.” If the Bridge still isn’t working, call Lutron tech support at 844-588-7661 for additional assistance. These are the issues I am having: I can not control any of my Lutron Caseta devices through the web browser. Turn entryway lights on from your car as you arrive home, so you don’t have to walk into a dark house. I have multiple programs all tied into Lutron. Randomly the Caseta and pico started working again. When I try from the web browser I get "Thermostat Error" (screenshot below). Removed it and now I cannot link it back. I tried switching the Caseta out with a new one and still nothing. Caseta switches require a minimum load, most likely the load is having issues.. sometimes it requires two led bulbs to work if not meeting minimum load with only one bulb (if wattage spec is super low).. so it theoretically could be one of the two bulbs but probably not super likely), You can find load specs here at https://diysmartlighting.com/caseta-wireless If it helps, Also check cover/plate air gap on the switch/dimmer to make sure the tab at the bottom (air gap) is firmly pressed in all the way.. you can try pulling it out and pushing it back in to see if it is causing the issue (air gap is a service disconnect), Also check at the breaker, make sure power is actually turned on to the switch circuit, If all else fails try a different load on the circuit, after that you will need to remove the switch and test the circuitry (power in, power out, neutrals working, etc) at the switch/dimmer and at the load potentially. To do this, go to the help menu in the Lutron app. This video is about Lutron Caseta. Connecting Alexa voice service to Caséta lighting controls allows you to manage your smart home with voice commands to change the lighting, control the shades, adjust the temperature, DJ the music and even make calls. I noticed yesterday the switch has stopped working. Wanted to test out different bulbs with a Lutron Caseta PD-6ANS-WH Switch from http://www.HomeDepot.com that requires a neutral wire. Tap and hold the word Lutron until you see an Installer Key box. Current devices still working but cannot add the new ones I installed. Thanks. The switch has worked fine for six years, so hopefully it's not an issue with the switch itself. The customers issue was on the back end with the Lutron gateway.... sent a note over to them and they reset the customer.... that was it... am glad ya like it and Alexa.... Have a great day! 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