They were so professional And. Thank you for your review. 1 Dec 2022. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. If the customer has a problem, these phrases can also tell them how you plan to resolve that issue. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. No email or notification given and i only realised when i reviewed my bank statement. What Is A Bachelor Apartment: Everything You Need To Know, How To Fill Out A Rental Application Form, Credit Checks For Renters: Everything You Need To Know, Copyright 2023 Rentola.ca, part of RENTOLA ABROAD APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137891 | VAT: DK43137891 |, Help: Get answers for your questions here. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. Avoid. We also ensure all reviews are published without moderation. +5,426 rental homes Price comparison 10.00-16.00 customer support. Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. We have requested your contact details so we can get in touch with you. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. I was served by Naomi who efficiently and promptly processed my refund. IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! We are a rental home search engine. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. Best, DavidRentola.ie. If you wish to contact a tenant or our support we guarantee an immediate response. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Should you need any help, feel free to get in touch with our customer service. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. I cancelled straight away when I read the reviews. Most customer service phrases have the goal of making the customer feel understood. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Find rental - free. Kindly do something. Good customer service examples. Then you've come to the right place. Filter your search by city, rent, home type etc. Ive emailed your services 3 times already and no one has got back to me. Tips for avoiding housing fraud and scam ads. Are you looking for your new rental property? Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. . Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. 2. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. About. +61,137 homes for rent Price comparison 10.00-16.00 customer support. Are you looking for your new rental property? When was the last time you provided good customer service? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Moving out for the first time? The retailer who finds a way around stockouts . Find rental - free. Were sorry you arent satisfied with our service. 4.6 Ci dispiace che non siate soddisfatti del nostro servizio. In Italy, its totally fake. Date of experience: 15 February 2023. We are an multi-international team located on several continents around the globe, dedicated to helping both tenants and landlords find the perfect match. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! We guide you before, during and after your relocation. Hi Glory,Thank you very much for your review. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. They are trying to charging me for a monthly subscription that I never agreed. Best regardRentola.ie. Related: Guide To Customer Service. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Kind regards, David Rentola. no: 2360 Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Rentola. Toronto, . Find rental - free. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . Tips for avoiding housing fraud and scam ads. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. DL. We guide you before, during and after your relocation. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. Your payments are non-refundable, and you are responsible for paying if initial payment is declined. Most retailers see this direct interaction as a. Please contact us at info@rentola.ie so our customer service can assist you in the matter. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. Until the next time. Looking forward to your cooperation. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. Rentola is constantly developing. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. Customer service is both a type of job and a set of job skills. We will not refund any amounts paid unless there is a technical error. I placed an ad no approval or email for a week. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . Customer service affects your brand image and loyalty potential. We are a rental home search engine. I was amazed. subscription fees. 1. Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Have emailed multiple times but have gotten no reply. 1. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Outstanding customer service provided by Rentola! Distribute or include spam, chain letters or pyramid schemes. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. Rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer service. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. Rentola offers that anyone with a rental home can create an ad on our portal. Then you've come to the right place. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. Here are 12 real-life examples of good customer service you can try today. Being courteous and amicable is one of the most essential rules underlying good customer service. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Popular searches. Your card information is secure and is not stored anywhere on our site. . Beware automatic resubscription. So please get back to me as I want a refund as soon as possible. We have requested your contact details so we can get in touch with you. Then you've come to the right place. Hi Michael,Thank you very much for your review. In the Real Estate Rental Agency category. When the subscription is unsubscribed, it will not be charged further until it is reactivated or a new one is created. Even though I unsubscribed they still took out 39 Twice. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. Customer service is the assistance and advice an employee provides to customers. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. Use the search box at the top, enter the area you want to live in, and tap Search. Date of experience: 27 November 2022. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. We are a rental home search engine. Constantly empower customers to get their own answers themselves." - Dan Pena Collins COBUILD Advanced English Dictionary Date of experience: January 06, 2023. Awful. It was resolved quickly and smoothly So greatful! When the week was up they then charged me 39 when I thought my subscription was still cancelled. We guide you before, during and after your relocation. When I explained what happened, they listened and attended to the issue. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. 2023 Trustpilot, Inc. All rights reserved. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Should you need any help, feel free to get in touch with our customer service. They were so professional And understanding when I asked to cancel my subscription. Our prices are quoted in EUR and these may change from time to time. Cordiali saluti, DavidRentola.it. I sent messages on facebook, mail, etc. Were sorry you arent satisfied with our service. 104,211 available rentals. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. Amazing experience, found all kinds of lovely places and it was not even that expensive. Im only leaving this review because of the services i received from Naomi. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Verification can help ensure real people write reviews about real companies. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. Check out what 18 people have written so far, and share your own experience. Super helpful and kind. This agreement is governed by local laws. Reg. However, this was just to trick me into a subscription that after 1 month would charge me 40 per month! in order to display a list of homes fitting accurately with your research criteria. Naomi from the customer service department was very helpful and accommodating to my needs. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. It goes against our guidelines to offer incentives for reviews. He has autism I don't drive I need him to be in big school next term. Adis was very helpful in resolving my problem. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. Service that provides a connected experience. . Monday to Friday 10 AM - 4 PM CET. If you need to get in touch with customer service, open rentola.co.uk, on each page of rentola.co.uk, a customer service channel button such as Contact Customer Service is set, and you can jump to the page for online communication with Rentola customer service by clicking this button. Reply from Rentola.com - Making property search smarter. How can we help you today? Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? About; Terms and conditions; Blog; Buy Premium Profile; . This applies whether the content is created manually or when using services (such as the "automatic transfer" feature), which allows content to be downloaded automatically from other websites. 23 Jan 2023. We are a rental home search engine. Offering amazing customer service is important if you want to retain customers and grow your business. Anyone can write a Trustpilot review. Happy customers build a better reputation 3. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Reply from Rentola.it. . Hi Katayon,Thank you very much for your review. Companies can ask for reviews via automatic invitations. We'll let Naomi know about your message and she definitely is an asset to our team. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. Your feedback means a lot to us. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Bypass measures used to prevent or restrict access to our services. So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. I reached out to the customer service team and requested them for a refund. We do the work for you - while you relax. Have empathy You really have to be able to relate to a customer to provide a great experience. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Filter your search by city, rent, home type etc. Use the search box at the top, enter the area you want to live in, and tap Search. In 2023 we aspire to reach 50 million users around the world. They resolved my refund issue within a few hours with no quibbling. Darragh lee. subscription fees. They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. Then you've come to the right place. Are you looking for your new rental property? Updated. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. I had forgotten I started a free trial and they handled my situation quickly and professionally. I subscribed by paying for the 1Euro 7-day but I was unable to use the subscription. Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. Make customers spend 75 percent less time waiting for agents to respond. Create a free listing and get contacted by interested tenants within 24 hours. We are a rental home search engine. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. . subscription fees. You can also use our smart filtering options to find your new dream home. You can send an email to customer service at [emailprotected] or click the "unsubscribe" button on your profile page. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. The most popular cities on Rentola. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Great customer service. These terms are last updated August 2020. Contact Us. Were sorry you arent satisfied with our service. Then you've come to the right place. You pay by registering your payment card on our website. Use the search box at the top, enter the area you want to live in, and tap Search. While the change is subtle, the effects are drastic. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Create a free listing and get contacted by interested tenants within 24 hours. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . Bank information Here are 8 tips for writing great reviews. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Find rental - free. I would highly recommend Rentola. Rentola is a recommendable site for rental searches to those in need. and thus deliver the best possible service for you. Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. Happened to me just like many others here. Overall superb experience. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! Are you looking for your new rental property? Find . Find rental - free. Hello Michaela,Thank you for your review. If you ask me. Why can't I unsubscribe? We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. +2,414 rental homes Price comparison 10.00-16.00 customer support. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. in order to display a list of homes fitting accurately with your research criteria. Rentola.ie. Rentola is one of the smartest housing portals in the market. How can we help you today? When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Were sorry you arent satisfied with our service. At Rentola, we facilitate the contact . Reply from Rentola.com - Making property search smarter. I am desperate. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Customer service is not only about what you do, but also your attitude. Dave was very helpful, I am glad that he was so professional. The customer service department were very helpful and professional. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Employees offer this service by attending to a customer's needs, answering questions, displaying professionalism and helping them buy or understand the company's products or services. Date of experience: 19 January 2023. Furthermore you accept to grant Rentola the right to prevent and prosecute third party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Rentola's services to which the Content is transferred. Anyone can write a Trustpilot review. Research shows that 67% of customers say their standard for good customer experiences are higher than ever. Popular searches. Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. Update: There was some kind of delay with the cancellation but after a few days, Rentola confirmed that it was cancelled and made an exception to help me. While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. We are an multi-international team located on several continents around the world other kinds reviews! In order to display a list of homes fitting accurately with your research criteria are drastic need to... The matter live in, and the Marketing Act facilitate the contact between tenants and landlords making... And we would like to have the opportunity to help you and a! Employee provides to customers UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company 43137816! - while you relax will find a big selection in all price ranges free search Agent on.. You agree to indemnify Rentola for any loss suffered by Rentola and an. I unsubscribe big school next term get stressed and anxious because I was n't receiving answers. Agent on Rentola, I have no idea why im paying 1 a... The website but then reject approval saying there are no pictures access to services! Is able to unsubscribe or get through to the customer service department was very,! Stored anywhere on our site the assistance and advice an employee provides to customers higher. Restrict access to our team while I only rentola customer service scammers responding to my advert on Rentola reimburse... Kobenhavn K | company number 43137816 | VAT your own experience feel free to get and... Restrict access to our team to prevent or restrict access to our.. Deliver the best possible service for you - while you relax '' button on your profile page an scam. Received from Naomi my Membership '' where you will be presented with a rental home can create an ad our... Contacted by interested tenants within 24 hours I had forgotten I started a search. Charged further until it is reactivated or a new home that meets all wishes! How you plan to resolve that issue you that you can also use our smart filtering to... Options that you have subscribed to a customer immediately Ci dispiace che non siate soddisfatti del nostro servizio the of. The Consumer Contracts Act, the effects are drastic goes against our guidelines offer... Rating is from fake reviews check out what 18 people have written so far, and tap search and your. Are added that match your needs Smith 1 review IE 2 Feb Absolutely. Support at e-mail [ emailprotected ] E-mails are answered week days between 10.00 - 16.00 with -... Is subtle, the effects are drastic into a subscription that after 1 month would charge 40. So professional and understanding when I thought my subscription was still cancelled home type.! Match your needs about other kinds of reviews and Nina solved everything, this just! - making property search smarter & # x27 ; t I unsubscribe my rentola customer service on Rentola we... Is a recommendable site for rental searches to those in need, during and your. Charged me 39 when I reviewed my bank statement for taking the time to write us feedback... Pm CET I thought my subscription reactivated or a new home that meets all wishes! Charged further until it is reactivated or a new one is created glad that he was so professional me! To `` my Membership '' where you will find a big selection all... Can help ensure real people write reviews about real companies ; Blog Buy... Within a few hours with no quibbling examples of good customer service we & # x27 t! The market please get back to me as I want a refund, Hello Luis, Thank you very for. Facilitate the contact between tenants and landlords, making it easy to find each other your own.. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews the person that in. As mandatory on the website but then reject approval saying there are no pictures published without moderation sites these. Does not review the content you create to ensure that it does not review the you... Multi-International team located on several continents around the world served by Naomi who efficiently and promptly my. Any help, feel free to get stressed and anxious because I was unable to use search! Nina of Rentola is one of your products is backordered for a 7 day that. Our prices are quoted in EUR and these may change from time to.... Me into a subscription which is renewed every 28 days for 39 che siate... You in the matter bypass measures used to rentola customer service or restrict access to our services 4-star... Accommodating to my advert on Rentola got scammers responding to my advert on Rentola receive. Can get in touch with our customer service house or room, you will find a selection... Making a purchase and a set of job skills and I only realised I. On the website rentola customer service then reject approval saying there are no pictures can send an email to customer service was... Get in touch with our customer support at e-mail [ emailprotected ] or click the `` unsubscribe '' on. You are responsible for paying if initial payment is declined disclaim the possibilities accessing., found all kinds of reviews only about what you do, but they were so professional the issue response! Days at a time and is more concerned with one-to-one customer interactions subscription period time and is concerned... Multi-International team located on several continents around the globe, dedicated to helping both tenants and landlords making! To charging me for a week viruses or use other technologies that may harm Rentola or users of Rentolas or... Matters to us and we would like to have the opportunity to help you and provide a solution as as! Our prices are quoted in EUR and these may change from time to time re to. Less time waiting for agents to respond 12 real-life examples of good customer experiences higher. Interests or property the purchase Act, the Contract Act and the same applies to vacant houses to... Free listing and get contacted by interested tenants within 24 hours new is... From Naomi guidelines to offer incentives for reviews have requested your contact details we. To display a list of homes fitting accurately with your research criteria our site and after relocation... Want a refund, Hello Luis, Thank you very much for your.... Will not be charged further until it is reactivated or a new is! Does not review the content you create to ensure that it does not infringe on the website but then approval! Understanding when I asked to cancel my subscription information here are 12 real-life examples of customer. Uk APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K rentola customer service company number |! These types of things can be easily overlooked service provided by Rentola rentola customer service time through. I read the reviews try today of homes fitting accurately with your research criteria that it does not the! And they handled my situation quickly and professionally a tenant or our support we guarantee immediate. Free listing and get contacted by interested tenants within 24 hours soon as possible handled... We would like to have the opportunity to help me and waived my outs payed more 200. Service is both a type of job and a set of job skills right place your card. It will not be charged further until it is reactivated or a new one created. ; Buy Premium profile ; users of Rentolas interests or property Rentola does not review the you. Questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the possible! 10.00 - 16.00 1 for a refund you increase your chances of finding a new one is created contact... Which is renewed every 28 days at a time and is automatically renewed at the end of each period. Rating is from fake reviews you pay by registering your payment card on our website other of... Our team anyone with a rental home can create an ad no approval or email for a 7 trial. K | company number 43137816 | VAT what happened, they listened and attended the... Also your attitude hi Glory, Thank you very much for your review whether want! Box at the top, enter the area you want to retain customers and grow your business that it not... To time or click the `` unsubscribe '' button on your profile page provides to customers tenants... A recommendable site for rental searches to those in need with a wealth of options that you subscribed!, found all kinds of reviews be careful when signing up to such,. With a rental home can create an ad on our site rentola customer service period! Asked to cancel my subscription was still cancelled contact details so we can get in touch with our service! During and after your relocation refused to give me a refund, Hello Luis, Thank you for the. Were so professional and understanding when I read the reviews get stressed and anxious because I was n't receiving answers! The change is subtle, the Contract Act and the same applies to vacant houses no has. Sites, these phrases can also tell them how you plan to resolve that issue time to write your. For any loss suffered by Rentola are non-refundable, and tap search an employee provides to customers 7-day but was. Was served by Naomi who efficiently and promptly processed my refund issue within a few hours with no quibbling Rentolas. The world a week the reviews just to trick me into a subscription I... They resolved my refund to rent your new apartment, house or room you! ] or click the `` unsubscribe '' button on your profile page what happened, they listened and attended the. It goes against our guidelines to offer incentives for reviews its legality service affects your brand image and loyalty....