Can't claim to understand enough to know what that implies. But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Settings > Connections > Mobile Networks > Network Operators > disable "select automatically" and then select T-Mobile once the list populates. Mint Mobile is a T-Mobile MVNO, which means they operate on the T-Mobile 5G and 4G LTE wireless network. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. No service, but.. Hi, I recently switch from T-Mobile and ported my number. When re-inserting the SIM, make sure to place it in the correct position. We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. Mint Family is a modern take on the wireless family plan with no data overages. I've restarted my phone, removed SIM and put it back in and it still won't work. For those looking at inexpensive . Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. For more information, please see our To check the blacklist status for Apple go to Apple blacklist checker. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? If you're having this issue, might be worth trying these too? Open Control Center and make sure that both of your carriers appear in the status bar. I did receive the original activation texts from Mint but nothing else comes through. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. Support. Or a meme works too. The bypass that worked for us was holding the Volume UP and Power buttons. Enter all the APN details for your network, which you should be able to find on the official carrier website. Youll need to update your phones firmware to fix this issue. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. Image: Unsplash Screenshots taken by Crystal Crowder. Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. I know this is an old post, but this needs to be like a sticky post or something. Of course shes frustrated and I would be as well. As such, you may need to get a new SIM. You can pay as many as 12-months in advance to get your cell phone bill down to $30/month for unlimited talk, text, and data. She hasnt. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. New to mint, carried over an old phone number, Using my existing unlocked phone that passed an IMEI check, Can use mobile data but can't make calls or texts. Tap the current default limit and enter your desired limit. Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. See at . Mint Mobile suffers possible data breach what you need to do. Apps, system updates, and glitches can all cause issues with mobile data not working. I did reach out to Support and now the issue has been escalate by them to Tech Support. Mint Mobile is a mobile virtual network operator (MYVO) that was founded in 2016 by California-based Ultra Mobile. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. If you cant make calls or send messages from the new phone, buy a new SIM. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Hey there! To rule out this error, youll need to repeat the activation process. If not, proceed to the next step. Employees. Tell her to turn the setting back on What phone does your sister have? Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. And its not locked, Could be the APN or a setting you need to change. How do I set up and manage two-factor authentication? . 4 in our Best Prepaid Cell Phone Plans of 2023. Need a large amount of high-speed data. Unless youre completely out of range of a Wi-Fi network youve previously connected to, mobile data wont turn back on. When this happens, the network will be out of use. It activated and Mint saw everything working on their end. These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. It only works on WiFi. Then drag the top down. When you sign up for a low-cost carrier like Mint, you can expect your data speeds to be slowed down during times of network congestion. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN However, when I inserted the card, my phone had no service at all. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, My service isnt working how can I resolve, Remove and reinsert your Mint Mobile SIM card. The data is 4G LTE or 5G if you have a 5G phone. If your Mint Mobile has no service, reboot your phone. How do I set Mint as my default line for Android? An IMEI is a 15-16 . In the U.S., these networks are T-Mobile, Verizon, and US Cellular. Older devices may not have as strong of a built-in antenna as newer devices. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). talk & text | $20/month ($240/year) (opens in new tab) The next tier up is the 10GB data plan - a happy middle ground between data allowance and price for most users . She had me an APN named "ultra" and I had to edit the setting for the Access Point and set up a bunch of stuff (details below): MMSC: http://wholesale.mmsmvno.com/mms/wapenc. I tried restarting my phone and reinserting the card several times, reading all the Reddit posts from people with similar issues but could not find a way to fix it. Log in to your Mint Mobile account via the Mint Mobile App Select UpRoam from the menu Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet You can check your balance at any time by texting "ROAM" to 6700 Before you take off, take a look at these frequently asked UpRoam questions: Can I use my Mint Mobile service overseas? Luckily, manually updating these settings is very easy to do and just takes a few minutes. These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. Go to Settings -> Network & Internet -> Network settings reset.. Any ideas why this might be happening? Scan this QR code to download the app now. I have a OnePlus 6T phone since the start of my MintMobile service from end of Dec 2018. For $15 per month, people 55 and older can get a Mint Mobile plan with unlimited talk and text and 4GB of data. Enjoy free shipping on all orders by entering this Mint Mobile promo code. Trying to add a new APN but it isn't saving. The steps in your edit fixed my problem. As a result, you may not be able to connect to Mint Mobiles network. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. Mint Mobile: 10GB data | Unl. Reset Networks Here are some tips on how to get it back. Best for perks. I've just sent you a DM requesting the account's information, so that I can assist you. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. You can use your own unlocked GSM phone by swapping the SIM card. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Mint is also deprioritized during heavy usage compared to T-Mobile. Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. Sign in and select UpRoam from the main menu. But it's a small phone carrier without a ton of staff, which can make for a frustrating customer service experience. After inserting the SIM correctly, check if theres service on your phone. This gives you a few brief moments of everything working, before the SIM attempts to go back to Mint and instead reverts to Emergency Calls Only. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap You need to type in IMEI number. How do I activate a Mint Mobile plan with eSIM? Note that I sent a few texts and made a couple of calls between steps 3 and 4; could be relevant. Mint honestly does give unlimited talk and text. Is Mint Mobile Really Unlimited for $15? What is Wi-Fi calling and how do I enable it? It only works on WiFi. Packed. No mobile data services: Temporarily turned off by your carrier for SIM 1 I woke up to this notification. If the signal strength isnt strong enough, you still wont be able to connect and use mobile data on your device. Privacy Policy. The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. See at T-Mobile. With Mint, you have the selection between 4GB, 10GB,. It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. Hi, I'll be glad to help you with this. It can be just one more person or up to four, as long as they're active Mint Mobile customers. Mint Mobile, a rather successful low-cost cellular carrier in the United States (and in which Deadpool actor Ryan Reynolds owns a . Ill mention it to her. In the other, I used a new trial sim card and could not get it to work. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans However, I have hit a serious issue as of this morning with getting no cellular data. Your device is not connected to a mobile network". Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. But first, you should test the SIM on another phone to determine if its actually damaged. Or you can check out this. It from 0 to 10 are automatically scored by our Tool Review tool based upon the data collected. For instance, my device always says either 4G or 5G. I had purchased two new Samsung Galaxy A32 5G phones. If not belong to that area where the internet signal issues or your mobile has no hardwar. In a 1908 edition of the Harper's Weekly cartoonist Bertha R. McDonald wrote: Authorities gravely back with it to the time of Noah and the ark. Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. This is especially true with older devices. Updating your firmware might eliminate the bugs on the phone. She verified that my settings were correct after I shared screenshot of all the Settings changes. The SIM says it's activated, but I still don't have service. Wait for 30 seconds, then turn Airplane Mode off. 3/8/2023. But if it isnt working, continue to the next step. Shes not tech savvy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot Then pull down the Power-Off slider that appears on the screen to turn off the phone. Remove and re-insert your SIM into the phone to resolve this problem. Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. Then, try using the SIM again. This glitch might affect the functions of your phone, including its ability to receive network signals. Got my SIM card today and successfully activated it. The company's plans are available in increments of 3-, 6-, and 12-months. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. Although no biblical scholar or historian is known to have mentioned a relationship, some have expressed the belief that the origins of April Fools' Day may go back to the Genesis flood narrative. Select the amount of roaming credit youd like to purchase. 2. Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more Does Mint Mobile support RCS (Rich Communications Services) for Android? Note that this fix will only work for phones using CDMA networks. I'm sorry to hear that you're having issues with the network and services. Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. That way you'll know for sure that you're only dealing with your phone's cellular connection. Author: Amie Clark | February 20, 2023. So, they decided it was time to create a smarter wireless company. Once youve downloaded the app, open it and click on. Go over there and see if thats the case. Most phones display an airplane icon on the homescreen when airplane mode is enabled. Got my SIM card today and successfully activated it. Press question mark to learn the rest of the keyboard shortcuts. But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. No Cellular Data with MintMobile : r/mintmobile Hi, I have been with MintMobile for the past 5 weeks with no problem. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. There is no roaming either. Ultra Mobile's Mint Mobile prepaid service offers unlimited talk and text, a free SIM card, nationwide coverage, and the ability to use your device as a mobile hotspot. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. To fix this, you need to clear the system cache partition, which is accessed from your phones recovery screen. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. Mint Mobile offers one of the best deals around for unlimited talk, text, and data. A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). The Senior List is compensated when you click on the provider links listed on this page. After 30 seconds, press and hold the power button again to turn the phone back on. How do I set up my phone for internet access and picture messaging? Background. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. If neither is available, I just see an X. So thats how to troubleshoot network issues on your Mint Mobile. When mobile data stops working on Android, it's world-shattering, in other words. Once on Wi-Fi, you can also link your Android device to your Windows PC. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. Information about service free instant amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro will tell you everything about your device. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. This made calls and texts work, but of course meant no more 4G. Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. Switched to Mint last night, port supposedly went through today. I am a Mint user and I've had no issues. Its a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesnt fix the problem, then you may need to enter your APN address manually. Select the "Cellular Data" option and enter the following information into the fields: Cellular Data APN -wholesale If you see the airplane icon on the screen, youll need to turn off Airplane Mode. Enter the 11-digit activation code at the back of your SIM card to continue. 11. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. If thats the case in your networks APN settings, make sure it says IPv4/IPv6 instead. I just wish I had found this post several hours ago and saved everyone a bunch of time. If that doesnt work, try a few of these other common fixes: If you continue to experience issues, call our Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat. Your Mint Mobile SIM might not work because of a glitch in your phone. Tried a second trial as well with the same results. 5 in our Best Cell Phone Plans of 2023 rating and places No. Anyone else run into this when they first activated? Then you might have turned on Airplane Mode. Iphone could have it's own thing with activating a new sim, I checked my phone info and it says that my carrier is Ultra/Mint Mobile 48.0, network is not available, I tried the method you said but it still didnt work. If you use an Android phone, you can reboot it by pressing and holding the power button until you see the Power-Off screen. I'll be looking forward to your reply. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Remove and re-insert your SIM into the phone to resolve this problem. Hi, I have been with MintMobile for the past 5 weeks with no problem. Linux (/ l i n k s / LEE-nuuks or / l n k s / LIN-uuks) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. The breach, which occurred between June 8 and June 10, reveals a "very small. Hey there! It didnt work either. Did you check compatibility first ? We are grateful for all the contributors - even the haters. I do not use VPN. [Solved]. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. I decided to switched to Mint Mobile like my friend recommended. I have the 4Gb plan and pay $15/mo. Luckily that worked for my phone. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. However, this process can sometimes go wrong and require a reset. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Just weird that it worked fine and now wont lol. If you have a 4G phone, for example, you should always make sure 4G is selected in your network modes to catch those sweet 4G rays. Once your phone is off, wait 30 seconds and turn it back on. See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. Once again, this option isnt available on all devices. Enable the Right Network Mode 7. 4G, calls, and texts all now work. No data when not on WiFi? We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. 2023 Uqnic Network Pte Ltd.All rights reserved. Now that you know whats up with UpRoam, get ready to take to the skies. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. You can fix this issue by rebooting your phone. Connect your phone to Wi-Fi. 18.7 Mbps. Getting to your recovery varies slightly between phones, but on a standard stock Android device, do the following: Switch off your phone, then when switching it back on, hold the Power and Volume Down buttons until the Android droid pops up on your screen. I changed back to 5G and made another call and it worked. This time the Network Operator stayed as Mint instead of going back to Emergency Only. Create an account to follow your favorite communities and start taking part in conversations. Mint Mobile often announces network downtimes on its social media pages. I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. Anybody have any tricks for making this happen? I know what I get for that price, and it's not the same as $50 for T-Mobile. When re-inserting the SIM, make sure to place it in the correct position. As such, you wont be able to make calls, send messages or surf the internet. Sometimes not using the latest software update on your phone can affect your service. You can think of them like the Costco of mobile carriers. If the nano-SIM card doesn't work . of your phone is set to one that doesnt offer optimal coverage. Check your APN settings. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. Content 1. and our If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. The most common way to fix issues with data connection is by turning your phone on and off. I didn't really have any luck with Mint support, but I did try a bunch of things based on suggestions that other users experiencing the same issue had tried. Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. Verizon Play More: $80 for 1 line, $180 for 4 lines. Get $15 off your first order by using this Mint Mobile promo code. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). Argentina. Its an iPhone 8. What if my payment fails or I forget to renew? New to Mint? If you still cant get any service, continue to the next tip. In one, I moved an existing Mint sim card into it and everything worked fine. Press question mark to learn the rest of the keyboard shortcuts. US Mobile Customer Service. Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. Press J to jump to the feed. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. Press J to jump to the feed. So if I were to go with Mint Mobile as my primary carrier, I would be saving a significant amount of money going forward. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. You should probably do this in advance, as you need internet access or cell service .